Instructional video can be viewed HERE
Step 1:
- Ensure to connect to your Digicel Wifi.
Step 2:
- In your web browser, type in 192.168.100.1
- The below screen will come up.
NOTE: If you never changed your password, use the default credentials below.
- In the Account field enter: Digicel
- In the Password field enter: Digicel
Step 3:
- Select Forward Rules
Step 4:
- Click “New” to create a rule.
The below screen will be seen.
Step 5:
- In the Internal IPv4 Address you will need search for the IP address. To locate this:
1. Go to your device settings (e.g Camera, DVR, Gaming system)
2. Look for Wifi settings & then IP address.
Step 6:
- Enter the IP address seen in the “Internet IPv4 Address” field
Step 7:
- Enter the your port number from your device in the “Internal Port” field
Step 8:
- Change “Protocol” to TCP
Step 9:
- Change “Allow PC Port Proposal to “Y”
Once the port is opened, you will see PCP Server Result Code is Success.
If you experience any issues, please contact us:
- Live Chat: https://digicel.ly/Livechat_Tto
- Digicel Phone: 500
- Any other phone: 866-7587